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Not knowing your persona can make it that much harder to connect with customers. Sure, you can try a bunch of different strategies and see what sticks. But it will cost you a lot of resources before you get the answers you need. Most importantly, you may deter customers even more. A survey found that 34% of US Consumers had “broken up with a brand due to receiving poor, disruptive or irrelevant marketing messages.” It’s a high risk to take when you can simply find your Persona instead. Here’s how.